Shipping Policy
At Aviste Paintings, each artwork is carefully packaged to ensure it arrives safely.
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Processing Time: All original paintings are prepared and shipped within 7 - 10 business days after purchase.
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Shipping Rates: Free Shipping within the lower 48 states. Exceptions may apply to oversized paintings that require wooden crates to ship. International shipping is calculated at checkout based on your location and package size.
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Delivery Time:
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Domestic (U.S.): 10 - 14 business days
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International: times may vary due to customs delays
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Carriers Used: We ship via [USPS, UPS, FedEx, DHL, etc.] for secure delivery.
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Tracking: A tracking number will be provided once your order ships.
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Customs & Duties: International buyers are responsible for any customs fees or import taxes.
Refund & Return Policy
Due to the unique nature of the original artwork, all sales are final. However, if you experience any issues, please review the policy below:
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Original Paintings: Non-refundable and non-returnable.
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Commissions: Non-refundable once work has begun. A deposit is required before starting.
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Damaged Orders: If your painting arrives damaged, please contact us within 14 days of delivery with photos, and we’ll work on a resolution.